Shipping

US domestic shipping

Due to COVID -19, please allow 8-10 business days to process orders. Business days do not include weekends or holidays. You will receive an email once your order is shipped.

If you need to change shipping information prior to receiving an email, please email murakii.co@gmail.com If you need to change shipping info after you’ve received an email, please contact USPS. We are not responsible for the wrong address.

We offer USPS priority mail shipping with delivery confirmation with our orders. All U.S. orders over $75 will receive free shipping. Per USPS policy, please allow 1-3 business days for delivery. This is an estimate of time. Due to Covid-19, shipping may be delayed. However, if this happens, it is due to slow processing for USPS, not Muraki.

International shipping

International shipping will be calculated at checkout.

We offer USPS priority  international shipping. If you’d like to order international please email or send us a message on our social media platforms. We are still still figuring out taxes on global orders. Please bear with us, we’d love to ship your items as soon as possible. Thank you in advance.

Learn more about taxes on global orders


RETURNS

Returns and Exchanges

Due to the nature of these items, all sales are final. We do not offer exchanges or refunds. We are unable to make adjustments if a discount code is not applied. If there is a problem with your order, please email murakii.co@gmail.com or feel free to message us directly on Instagram @muraki.co we’d be happy to accommodate you reasonable with your needs.